Dr. Grace Khoury is the dean of the Faculty of Business and Economics. She is an associate professor of management and has been the director of MBA program at Birzeit University in Palestine for six years. She has over twenty five years of experience as a university professor, administrator, students’ career advisor, researcher, management trainer and consultant at private and public organizations. She is also the marketing director of her family owned business Taybeh Brewing Company. She holds an MBA from Suffolk University, USA, and PhD in human resource management from Bradford University, UK. She served as a university council member, an academic council member and on a number of university and community committees. She obtained certificates in project management and customer relationship management. She has published a number of management case studies and research articles in several academic journals. She is co-editor of a case book titled Rising to the Digital Challenge: Lessons from Mediterranean Enterprises (2005). She is co-author of “The Palestinian Executive: Leadership under Challenging Conditions”, Gower, UK (2012). She is also a co-editor of a book titled “Cases on Management and Organizational Behavior in an Arab Context”, IGI, USA (2014) in which she is a co-author of two chapters.
Khoury, G. & Khoury, M. (2014).Cases on Management and Organizational Behavior in an Arab Context. IGI, USA. Editor for 19 cases (Chapters) andlead author of two chapters:
Chapter 3: ENCOUNTERINGSTRATEGIC MANAGEMENT AND CORPORATE GOVERNENCE ISSUES WITHIN A TURBULENTENVIRONMENT: HAYAT INSURANCE COMPANY
Chapter 8: UNDERPRESSURE:THE ROLE OF THE EXTERNAL CONTEXT IN CREATING INTERNAL TENSIONS: A CASE STUDY OF A PALESTINIAN UNIVERSITY
Elmuti, D.,Khoury, G.
Omran, O. (2013), Challenges
and Opportunities of Health Care Supply Chain Management in the United States,
Health Marketing Quarterly, Vol. 30, No. 2 , 128-143.
Muna, F. & Khoury, G. (2012). ThePalestinian Executive: Leadership Under Challenging Conditions, Gower, UK http://www.gowerpublishing.com/isbn/9781409445951
This book is a unique study of leadership practices and stylesin the West Bank and Gaza. It uses a ‘culture from within’ approach, ratherthan looking at leadership through Western perspectives. It also adds amulticultural dimension on doing business in other cultures, while providing aconcise synthesis of the leadership literature. The book was published inSeptember 2012 by Gower and Ashgate Publishing (UK).
Elmuti, D., Khoury, G. &Omran, O. (2012). Does Entrepreneurship Education Have aRole in developing Entrepreneurial Skills And Ventures' Effectiveness?, Journal of Entrepreneurship Education (JEE). Vol 15, 83-104. http://www.alliedacademies.org/public/Journals/JournalDetails.aspx?jid=8
Elmuti, D., Khoury, G. &Abdul-Rahim, B. (2011)Entrepreneur’s personality, education and ventureeffectiveness: Perceptions of Palestinian entrepreneurs. Journal ofDevelopmental Entrepreneurship, Vol.16, No. 2, 251-268
Khoury, G. & Analoui, F.(2010). “How Palestinian Managers Cope with Stress?” Journal of ManagementDevelopment, Vol. 29, No.3, 282- 291.
Available at: www.emeraldinsight.com/10.1108/02621711011025795
Khoury, G.C.& Sayrafi, B. (2008) “Ritaj: The large Gateway”, Published casestudy, Distributed by The European Case Clearing House,
As-Sadeq, H. & Khoury, G.C.(2006). Leadership styles in thePalestinian large-scale industrial enterprises. Journal of ManagementDevelopment, Vol. 25, # 9.pp.832-849.
Available at: www.emeraldinsight.com/10.1108/02621710610692043
Chapelet, B., Dogac, A. , Akcay, B., Khoury, G. , Bounabat, B. ,
co-editor and author, authored onechapter titled “ Introduction to customer relationship management” and a casestudy titled “Taybeh” in addition to editing five CRM cases in this e-businesstext and case book. The book is taught for MBA students at BirzeitUniversity in an e-business course
Aubert, B., Khoury, G. & Jaber,R. (2005), ENHANCING CUSTOMER RELATIONSHIPS THROUGH CUSTOMER EDUCATION:ANEXPLORATORY STUDY. The First International E Business E Learning Conference,Princess Sumaya University, Amman- Jordan.
Khoury, G. and others (2005).Author and team leader for publishing a management book for 11th gradestudents / Commercial stream, supported by the Palestinian highereducation ministry.
Khoury, G.(2004). “Entrepreneurship in an Adverse Environment: The Case of Taybeh BrewingCompany”, Published case, Distributed by The European Case Clearing House,
Khoury, G andJaber, R (2004) “ E-Business Initiative at the Jerusalem Water Undertaking”Published case, Distributed by The European Case Clearing House,
Khoury, G.C. and Analoui, F (2004).“Innovative Management Model for Performance Appraisal: The Case of thePalestinian Public Universities.” Management Research News.Vol.27,No.1/2,pp56-73.
Available at: http://www.emeraldinsight.com/10.1108/01409170410784356
Khoury, G. (2002). “Theeffectiveness of performance appraisal for
Market research study for TaybehBrewing Company,
Ph.D Thesis- Management ofPerformance Appraisal for Faculty Members at Public Palestinian Universities inthe West Bank.2000.
Market research study for FoleysLiquor Store,
A business policy analysis forNavistar Company,