EDUCATION

(2012-2015)                          Birzeit University

                                                  Master in Economics

(1996-2000)                         Birzeit University

B.A, Business Administration

EMPLOYMENT EXPERIENCE

August, 2007 till now                 Birzeit University, Ramallah

                                                    *Finance Department, Procurement Officer

Job Description                         

1 -adminsters materials according to the rules and regulation of the university  policies

2-Assists the procurement and contrast manager in the development of annual departmental budgets and performs periodic cost and productivity analyses

3-Make  Recommendations designed to reduce cost ,update systems and provide environmentally approved materials and services

4-Act  as negotiator between the business and vender or suppliers on procurement contract      assists in the review of major procurement contract

5-Negotiates terms and condition of purchase with vender as and when required

6-Maintains accurate purchasing information for materials and cost control and vender business relationship

7- Procurement according to the rules and regulation of the world bank  projects .

8-Review suppliers pre and post commitment performance, advises management for necessary action

9- Procurement according to the rules and regulation of the USAID  projects .

10- Procurement according to the rules and regulation of the European Union projects .

2002-August,2007                      Abu Raya Rehabilitation Center,Ramallah

                                                    *Head of Procurements & Supplies Department

                                                    *Administrative assistant

                                                    *Head of General Service Department                       

Job Description                         

 - Develop and implement policies and procedures in all aspects of procurement.
- Ensure compliance with mandated purchasing policies.
- Liaise with the local business community.
- Coordinate the development of purchasing requirements in conjunction with Materials                      .  Management / relevant department
- Develop departmental staff through ongoing in-service education, on the job training,

  and evaluation
- Maintain good working relationships with all hospital departments through the provision.  

   of service, acting as a resource, and open communication                         
- Ensure the department is operated to the highest level of business ethics

August,2000-August,2001         Jawwal Company-Ramallah

                                                    *Head of Unit /Customer Services

Job Description                          

1. Following up customer problems and projection whether through telephone conversations, personally (face to face), or through applications such as (billing, package, insurance projections)

2. Providing customers with a diversity of services (such as international dialing access)

3. Dealing with customers switching from post paid to prepaid and providing management with monthly reports concerning them.

4. Permanent disconnection application.

5. Following up all centers daily reports and comparing them with billing report.

6. Jawwal packages.

7. Installment.

8. Auditing.

9. Following up Employees Problems

COURSES ACQUIRED:

Nov2007-Feb2008                      Birzeit University-Ramallah

                                                    *Advanced Excel Course

June-feb.2005                             AL- Bireh Municipality-Ramallah.

                                                    *Project Management & Strategic Planning

October 2004                              Abu Raya –Ramallah.

                                                    *Project Management

October2001                                Baladna Center-Ramallah.

                                                     *SPSS Program

October2000                                Jawwal Company –Ramallah

                                                      *Customer Care

SKILLS

*Computers Programs (Windows-WinWord ,Excel,Internet,SPSS,Powerpoint)

*Use time and resource efficiently.

*Valid Driving license.

*Arabic :-Mother tongue.

*English :-good written and spoken.

*Good analytical thinking  .                                   

*Communicative and assertive