Computer Center : Birzeit University : Palestine

Computer Center

Overview
Welcome to the Birzeit University Computer Center. While this section of the website introduces BZU's community to the Computer Center's staff, services, achievements, and help resources, the site will be developed further in the future. The site will become dynamically active to receive on-line support requests, process on-line user applications, post updates on system maintenance, and provide an immediate response for virus alerts and fixes.

The Computer Center is housed in the administration building at the BZU campus, where user support, application support, network administration, and system development takes place. Currently, eleven staff members, all with at least a Bachelor degree in computer related fields, work together to take Birzeit University's administration and user services to a whole new level of professionalism. The Center provides services daily from 8:00 am to 4:00 pm except weekends (Fridays & Sundays) and holidays, though some services are available until late hours.

To know more about the Center's services, please visit the Services page.

Through the Computer Center's support services, BZU users can get a network account, Ritaj -Academic Portal- account, post a web site, and get the Application Forms processed, such as: (Purchase/Upgrade Application Form, and Network Account Application Form). Please be advised that some services are limited to BZU employees and faculty members only. To report an urgent technical problem or if you have any question, please contact the help desk at tel: (02) 298-2012 or write to: HelpDesk@birzeit.edu. If you need help other than the above, please feel free to contact us.

The Computer Center provides the following services and functions:

1. Network Services and Support

Enterprise Network Design and Development.
Server Administration.
Technical Specifications decision.
Intranet and Internet Security.
Services Deployment and Maintenance.
Mail and Internet Services.
File and Print Services.
Web-server administration and Implementation.
Systems monitoring and auditing.
Technical Support follow-ups.
Software and Hardware Installations, Upgrades and Updates.
Computer systems purchasing follow up.

2. Applications Development and Database Services

Systems Analysis.
Database System Administration and Security.
Web Applications D evelopment.
Preparing Administrative Reports.
Quality assurance.
Oracle-Financial support.
Troubleshooting and monitoring databases and applications.

3. Administrative Information Systems Services

Provide a university support structure for information technology serving administrative needs.
Facilitate the redesign of business processes to improve the effectiveness and efficiency of services provided by the university community.
Plan, implement, and maintain fully integrated administrative systems that meet the daily needs of the university community.
Continually research and provide information technology solutions and standards for administrative operations.
Make administrative information accessible to the university community for decision-making and strategic planning.
Provide an internal structure that makes effective and efficient use of resources, and maximizes productivity.

Mission
To provide access to a fully integrated set of information systems both on and off campus to support the teaching, research and administrative functions of the University.